I started my internet marketing adventure 12 months ago and being a complete newbie and generally hopeless with all things technical I leaned heavily on the d9 support desk.
Dan and Paula's support has always been prompt (replies always within a few hours, often within minutes!) effective (I always get the right advice first time) and courteous (on top of it all they are friendly, pleasant people not a faceless, mega-corporation with a call centre in India)
I can honestly say I wouldn't have enjoyed the success I have without d9 backing me up.Stuart Turnbull, UK
I now have over 20 sites hosted with them and their hosting accounts are very easy to use with plenty of videos covering anything you are likely to need.
If you do have any other questions Paula and Dan are always ready to help out.
You deal directly with the owners which makes a welcome change nowadays.Keith Purkiss, UK
I would like to say thanks to D9 Hosting for all their help with getting my web site up and running with my payment processing, autosponder and graphics.
I would highly recommend D9 for all your hosting, graphics and domain needs.
Their customer service goes on and beyond other hosting companies that I have dwelt with in the past and their pricing is very affordable.
They have been there to answer all of my questions and as a result I have learned a lot through working with them.
Thanks D9......... :-)James & Karen Irwin, USA
I contacted Dan Thompson about transferring my websites this morning, including a database. The speed, efficiency and patience of his replies were exemplary.
In the 5+ years I've been online, I've never experienced anything that comes close. The result? A few hours after my initial email, everything has been set up, transferred and is running smoothly.
D9 Hosting is the only company I'll be recommending for hosting services from now on. Thankyou!Tessa Evans, UK
When one is feeling frustrated and the answer just will not manifest along you come with a friendly and helpful spot of guidance.
I have the biggest grin on my face as ever you did see and I can now move forward with the course.
For someone who is up to his armpits in dodo all of a sudden the sun shines......thanks to your detached and sensible help.
Give yourself a hug......well it is a Sunday.John Beer, UK
You always seem to appreciate the problems that a newcomer to Internet Marketing has and do your utmost to help overcome them. I for one have found that the very steep learning curve required, especially for an over 60 has been made so much easier with your almost instant help and understanding.
Even if I could only give a vague idea via email of my problems, you seem to hone in and know exactly how to deal with them to come to a successful conclusion.
I will always completely recommend d9 to present and future Internet Contacts and new customers.Dave Robus, UK
I've been meaning to get around to sending you guys this email for quite some time now, so here's a picture of me sitting at my desk composing it.
Quite frankly the level of support and customer service I've received from everybody at D9 Hosting has been nothing short of excellent.
There are a few people in the internet world who are honest and who go the extra mile for their clients and I would place you at the top of this list. You've come to my aid on many occassions and so I would like to say a big public THANK YOU to you all.
And to anybody reading this, may I just say that I have no connection with d9hosting (other than as a customer) but I can recommend them completely to anyone who wants reliable, helpful and friendly service at very reasonable rates.
Regards,Ray Harries, UK
Thanks, I think you guys are the greatest. You never miss a step.
I can tell by the way that you answer the email and do business that you are kind and gentle people.
I have just promised myself that as long as I am in this internet marketing and learning business, I will be with D9 Hosting until the end.
I will recommend your hosting service to others as I go.
I hope I can learn the in's and out's of this business and how to use the software that I have to learn. Again thanks for a great service.
Thanks.Eugene Williams, USA
Nothing seems to be to much trouble for their support staff. Technical support and support in general are handled in a timely and professional manner. Price is important but if You add the quality and responsiveness D9 Hosting offers, they really are the real deal online today. Thankyou D9Graham Price, UK